English 
Polski Automation of processes
logistics
Streamline procedures, improve business management
Control and management
Optimize your logistics processes with Severso's comprehensive solutions for precise control and effective business management
Business process modeling
The modeling of the process flow is done in the editor, where the designer uses symbols and connectors to define the paths of the document flow or the procedure scheme. When creating a process, the designer defines its stages, defines the places where decisions are made and defines various options for action.
Automated task management
You can use the CRM to automatically assign tasks to employees, according to the applicable business scheme. The result: precision in defining duties, deadlines and people responsible for implementation.
Delegating tasks
The functionality allows users to assign tasks to their co-workers by placing information about it in their calendars, taking into account previously scheduled activities, as well as to control the completion - dividing into open/closed tasks and tracking the answers given.
Defining projects
You can create a new project by setting its timeframe, assigning users on the contractor and client side and creating a budget. Each project can be freely expanded by assigning more requests and assigning people to complete them.
Flexible management allows you to define workflows that reflect your company's business processes. Subsequent steps in the process can be adjusted according to various factors, such as workflow, supervisor approval or electronic documentation requirements. This makes the processes in the system reflect the actual activities of employees, creating an efficient workflow.
The technology used allows the process to be presented graphically, along with information on what stage it is currently at. In addition, those implementing and supervising the activities have full access to information on the delays that have occurred, which allows a more complete control of the progress of the tasks. Thus, the work of the team proceeds more effectively and efficiently, without unnecessary complications.
In order to organize the work, processes are divided into open and closed, and the resulting transparency makes it possible to determine the tasks that are currently being carried out with regard to the customer. Clear and lucid Business Process Management makes it easier to make the right decisions within the framework of cooperation with the customer, and the standardization of the collected information makes it possible to quickly generate cross-sectional reports.
Activities in the CRM system for logistics automatically generate planned events according to predefined workflows. The execution of a specific activity initiates the automatic planning of subsequent steps, creating an efficient and centralized logistics process.
Plan, coordinate, manage!
Learn the tools that will help you streamline your logistics processes
Sales
- Quoting
- Sales funnel
- Integration with external systems
- Route planning
- Automatic task scheduling
- Request for quotations and orders
Marketing
- Marketing surveys
- Marketing campaigns
- Call Center
- Mass mailing (newsletter)
- Bulk event scheduling
Projects
- Project manager panel
- Project definition
Task coordination
- Calendar
- Delegate
Workflow
- Automatic task assignment and execution control
- Modeling of any business processes
After-sales service
- Helpdesk
- Debt Collection
Data management
- Company, contact persons
- Contact history
- Document archive
- Document generation
