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CRM Severso
Effective relationship and document management to ensure control of the company's key logistics processes.
Customer-focused CRM
Severso's CRM collects, organizes and completes contractor data, ensuring effective relationship management and efficient communication between entities.
Personalization of customer service
Customize actions by analyzing customer history and providing dedicated offers and solutions
Centralized access to information
Integrate systems, gaining unified access to data, eliminating errors and improving customer service.
Elimination of time loss
Reduce wasted time by centralizing your data, allowing you to quickly enter and update information in one system
Supporting employees
Empower employees with responsibility and autonomy through tools that support their daily tasks
Effective relationship and document management.
The company file includes all companies (individuals) both those with whom we have already established cooperation (current customers) and those with whom we are yet to cooperate (potential customers). Our commercial goal is to convert as many potential companies as possible into active companies and to use contacts in current companies to generate further turnover with them.
The CRM provides quick access to all collected data associated with records in the system, including a preview of the company, key sales data, documents and contacts.
Cooperation with the customer does not end with selling the service and collecting the fee. Customer service is also after-sales service. Efficiently and quickly implemented, it ensures the company the loyalty of existing customers. The basis is communication and fast response time to reported CRM faults.
The archive is a central place for storing documents in electronic form. Files can be generally accessible to all users, or only to selected people/groups. Documents can also be linked to different entities in CRM7, such as a company, a contact person, an event, or appear as part of a process.
Severso CRM for the TSL industry
CRM Severso provides the company with comprehensive data for precisely monitoring tasks and effectively managing logistics processes.
Increase customer satisfaction,
improve logistics processes in your company. Ensure seamless connectivity with customers with CRM Severso. Digitizing customer service means efficient processes, increased productivity and savings. Bet on digital tools to meet the expectations of today's customers and accelerate your business growth.
Diversify and grow sales channels,
eliminating manual processing of quote requests and other repetitive sales territory activities. Introduce automation into the sales cycle, allowing employees to focus on generating new business, improving customer satisfaction and identifying strategic opportunities for business growth. By effectively optimizing processes, your team gains valuable time that can be used effectively to explore new areas of add-on sales, cross-sell and develop business partnerships
Configure a top supplier base.
Initiate a comprehensive configuration of a strategic supplier base, covering every aspect of the trade route. Select the highest quality logistics partners, taking into account the specifics of each area. By doing so, you will create a solid structure for effective supply chain management, which in turn will have a positive impact on the quality of services offered to customers.
Save your customers and employees time.
Optimize your customer service and logistics processes by eliminating unnecessary tasks and complex procedures. Automate cargo tracking, resulting in significant time savings for both customers, who avoid unnecessary interactions, and for employees, who can focus on more strategic aspects of the business.
